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5. On-Site Decision-Makers ARC believes that the decision-makers for a project should be local—not in Findlay. Our on-site supervisors do not have to call back-and-forth to the home office for approval before making decisions. Their experience, coupled with that of their district supervisors and regional managers, ensures that critical decisions are made thoughtfully and promptly. 6. Training: Our Staff & Yours In keeping with our commitment to professionalism, our staff is extensively trained. This ensures our clients knowledgeable, capable and well-equipped individuals who are able to meet the specific needs of their unique jurisdictions. We also provide training in basic valuation procedures for our clients and their staff members. This training can include staff visiting the field during the measuring, listing and reviewing phases, learning how pricing schedules are developed, and the basics of neighborhooding. We also provide special classroom sessions before tax collection. This training ensures each person on our client’s staff clearly understands the mass appraisal process and is taught how to clearly explain it to their taxpayers. 7. CAMA Systems Experience ARC has recruited a staff of bright, innovative minds who have experience working with a number of computer assisted mass appraisal systems (including our ARCama). We have experience using the systems listed below in developing values for our clients and are familiar with each CAMA system’s “personality” and foibles. · ARCama · ATEK · CLT · Ebert · MacDonald, Friedberg, Carr & Dixon · Saber While working closely with each computer vendor, we provide our clients with guidance and expertise relative to maximizing their results from their particular CAMA system. 7. We Defend Our Values ARC is fully prepared to defend all the values we establish. We can also serve as a technical consultant to clients and provide qualified experts for testimony in the Court of Common Pleas or before a state’s tax appeal hearing. Our Invitation to YouRegardless of a job’s length, we would appreciate the opportunity of serving you. You have our word that the quality of the work we do, and our service to you, will meet the highest professional standards. It will also be a job you will display with pride.
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